Two-way SMS with compliance tracking
Send, receive, and automate text messages — with full CASL and TCPA compliance built in.
RealtorOS SMS lets you text clients directly from your CRM. Two-way messaging keeps conversations in one inbox, while templates with merge fields let you personalize at scale. Every message tracks opt-in status, delivery receipts, and costs so you stay compliant and in control.
Key Capabilities
Two-Way Messaging
Send and receive SMS from your CRM inbox. Conversations are threaded per contact so you never lose context. Reply directly from the contact timeline.
SMS Templates
Create reusable templates with merge fields like {{first_name}}, {{property_address}}, and {{showing_time}}. Use them in one-off messages or bulk sends.
STOP/START Compliance
Automatic opt-out handling when contacts reply STOP. Opt-in tracking with timestamps. Re-subscribe flow when contacts text START. Full audit trail.
Automation Integration
Trigger SMS messages from automation workflows — send a text when a lead is assigned, a showing is confirmed, or a deal stage changes.
Delivery Tracking
Real-time delivery receipts for every message. See sent, delivered, failed, and undelivered statuses. Retry failed messages automatically.
Cost Monitoring
Track SMS costs per message, per agent, and per brokerage. Segment tracking shows multi-part message costs. Set spending alerts and monthly budgets.
How It Works
Configure Twilio
Connect your Twilio account with API credentials. Provision a phone number or bring your own. RealtorOS handles webhook configuration automatically.
Create Templates
Build message templates with merge fields for common scenarios — showing confirmations, follow-ups, price updates, and more. Preview before sending.
Send & Receive
Send messages from the contact page, deal view, or automation triggers. Incoming replies appear in your unified inbox with full conversation threading.
Why agents and brokerages choose RealtorOS
Every feature is built specifically for Canadian real estate workflows — not adapted from a generic CRM or bolted on as an afterthought.
Ready to get started?
Join our waitlist for early access. No credit card required.